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Online & Self-Paced ISO 9001:2015 Foundation Course (CQI & IRCA Certified)

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  • Course Area:

    Quality Management

  • Course Duration:

    7 Hours

  • Format:

    Online & Self-Paced Course

  • Accreditation:

    CQI and IRCA approved training partner

  • Individual Pricing:

    195 per person

  • Team Pricing:

    Need more! Call us

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A video about Comply Guru's online training library for compliance and certification

On-Demand ISO 9001:2015 Foundation Training

In this video, an overview of our new On-Demand ISO 9001:2015 Foundation Training Course is provided, including what is covered on the course, who the course is for, how you will be assessed, and a preview of How You Will Learn with Comply Guru. Check it out!

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Course Overview Content Breakdown Entry & Technology Requirements

This CQI & IRCA Certified Online (Self-Paced) ISO 9001:2015 Foundation Course is ideal for anyone looking to gain a comprehensive understanding of the core requirements of ISO 9001:2015.

Learning Objectives

  1. Explain the purpose of a quality management system, of quality management systems standards, and the business benefits of improved performance of the quality management system
  2. Outline the structure and content of ISO 9001 and its relationship with ISO 9000
  3. Explain the specific quality management related requirements of ISO 9001

Course Certification

This course is certified by CQI-IRCA (No. 2148). Successful completion will entitle each Learner to receive a digital CQI & IRCA Recognized Certificate of Completion.

Assessment Methodology

In order to successfully complete this online course, each Learner will need to:

  • Complete all online course modules and obtain 70% or higher in the final assessment (MCQ-based)

Course Access & Support

Upon registering for this course, a Learner will be able to avail of the following:

  • Course Access for 90-days
  • Phone & Email Support (Virtual Instructor)
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  • Module 0 - Course Introduction (Online & Self-Paced)

    In this module, an introduction to the course will be provided. This includes important information regarding the course content & learning objectives, duration, assessment methodology & how to successfully complete the course.

  • Module 1 - Introduction to ISO 9001:2015 (Online & Self-Paced)

    • What is a Quality Management System (QMS)
    • Purpose, Scope & Application of ISO 9001:2015
    • Benefits of ISO 9001:2015
    • Structure & Key Terms in ISO 9001:2015

  • Module 2 - Key Concepts of ISO 9001:2015 (Online & Self-Paced)

    • Risk Based Thinking (RBT)
    • Process Based Approach
    • Plan-Do-Check-Act (PDCA) Cycle

  • Module 3 - Principles of Quality Management (Online & Self-Paced)

    • Quality Management Principles
    • QMP 1: Customer Focus
    • QMP 2: Leadership
    • QMP 3: Engagement of People
    • QMP 4: Process Approach
    • QMP 5: Improvement
    • QMP 6: Evidence-based Decision Making
    • QMP 7: Relationship Management

  • Module 4 - Context of the Organization (Online & Self-Paced)

    • Clause 4.1 Context of the Organization
    • Idea of Currency
    • Clause 4.2 Needs and Expectations of Interested Parties
    • Clause 4.3 Scope of the QMS
    • Clause 4.4 QMS and its Processes

  • Module 5 - Leadership & Planning (Online & Self-Paced)

    • Clause 5.1 Leadership and Commitment
    • Clause 5.1.2 Customer Focus
    • Clause 5.2 Establishing the Quality Policy Requirements
    • Clause 5.2.2 Communicating the Quality Policy Requirements
    • Clause 5.3 Organizational Roles, Responsibilities and Authorities
    • Overview of Clause 6 Planning including Clauses 6.1, 6.2 & 6.3

  • Module 6 - Support (Online & Self-Paced)

    • Clause 7.1 Resources
    • Clause 7.2 Competence
    • Clause 7.3 Awareness
    • Clause 7.4 Communications
    • Clause 7.5 Documented Information Requirements

  • Module 7 - Operation (Online & Self-Paced)

    • Clause 8.1 Operational Planning and Control
    • Clause 8.2 Requirements for Products and Services
    • Clause 8.3 Design and Development of Products and Services
    • Clause 8.4 External Providers
    • Clause 8.5 Production and Service Provision
    • Clause 8.6 Release of Products and Services
    • Clause 8.7 Control of Non-Conforming Outputs

  • Module 8 - Performance & Improvement (Online & Self-Paced)

    • Clause 9.1 Monitoring, Measurement, Analysis and Evaluation
    • Clause 9.2 Internal Audit Requirements
    • Clause 9.3 Management Review
    • Clause 10.1 Improvement
    • Clause 10.2 Non-conformity and Corrective Actions
    • Clause 10.3 Continual Improvement

Course Entry Criteria

Before completing this course, each Learner should have an understanding of the following:

Management systems

  • The Plan, Do, Check, Act (PDCA) cycle
  • The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.

Quality Management

  • The fundamental concepts and the seven quality management principles (see ISO 9000)
  • The relationship between quality management and customer satisfaction

Quality Management Terms and Definitions

  • The commonly used quality management terms and definitions (see ISO 9000).

Printed Copy of ISO 9001:2015

  • Each participant should have a printed copy of the standard to reference while completing this course. This is not provided by Comply Guru and without it, this course will be very challenging to complete successfully.
 

Technology Requirements

The below are the recommended requirements for each Learner in wishing to complete any of our online training courses or modules. In our experience, Workplace IT environments’ internal configurations and available software can vary (new or old), and there may be various limitations or other restrictions in place, and as such, the functionality of any Learning Management System (LMS)  may be impacted, restricted and may not perform well.

Recommended Operating Systems

Windows 7/10, Mac OSX Sierra, iPad IOS10

Mobile Devices

Comply Guru’s LMS is not available on a mobile app at this time. We recommend using a web browser on a mobile device in completing any online modules. However, if completing any final graded assessment, we recommend completing via a desktop browser.

Internet Speed

We recommend using an internet connection of 256Kbit/sec or faster that will ensure that you can view videos and the online content

Recommended Internet Browsers

  • Google Chrome 32 bit version 50 or later
  • Safari 10 or later
Note: add-ons and toolbars can affect any browsers performance. MS Internet Explorer is not recommended.

Recommended Settings

We recommend that the following settings are enabled:
  • Cookies
  • Pop-ups (in both Internet Browser and security software)
  • JavaScript
  • Plugins
  • Latest Version of Adobe Flash Player
  • Latest Version of Adobe Acrobat Reader
To view all resources made available within our LMS, you will probably need Microsoft Office (Word, Excel, PowerPoint) or an equivalent (i.e Open Office, Viewer) installed.
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